Associate Professional, Account Management with French

About us:

Business on 6 continents. 35 000 employees worldwide. 1200+ employees in Bulgaria. 50 modern offices. 40 years of technology and Supply Chain experience. The numbers are impressive but what matters the most is the people. Ingram Micro is a leader in the IT industry because of our diverse and talented workforce.

Our Account Manager is responsible for:

• The pro-active calls with B2B customers from the IT industry in order to close deals/ increase revenue
• Maintaining accurate customer master record including licenses, software and service contract expiration dates; shipping address; updating customer contact information in the CRM or other available tools required by the business
• Managing areas of focus to meet set targets and with regard to maintaining the existing customer base and revenue.
• Answering customer inquiries via e-mail or phone calls to fulfill requests for information and resolution of basic/standard issues or sales inputs within the defined SLA.
• Managing relationships with designated contacts (i.e. purchasing agents) in efforts to grow sales and maintain a business partnership 

About you:

We are looking for someone:

• Positive!
• Highly motivated
• Open-minded

And you also have:

• Fluency in English and French
• Bachelor’s degree 
• Previous sales/customer service experience will be considered as an advantage
• Knowledge of professional, effective telephone techniques and customer care.
• Good knowledge of  IT products
• Moderate knowledge of Excel and Word required. 
• Excellent communication skills: written and verbal required. 
• Ability to work as a team member
• Partner effectively with others

About our offer:

• Competitive salary & Bonus system
• Additional health insurance
• Food vouchers & Transport Allowance
• Well-being Program & Multisport card
• Referral and baby bonus
• Paid holiday days increasing in time
• Many trainings, language courses and free access to LinkedIn Learning Platform
• Great career growth and development opportunities

We also have:

• Impressive parties
• Lots of social events
• A unique open-minded culture
• Trending TikTok and Instagram accounts
• Inspiring leaders

What are you waiting for?  Join our big family now!

https://careers.ingrammicro.com/referrals/85deddf8-c416-4f7a-bf31-7d2b73...