Advisor Solution Specialist with Spanish language

At Concentrix we offer revenue generation services under the B2B Sales Services business with a global footprint, accelerating B2B digital sales and customer success transformation for the world’s best brands. With end-to-end capabilities across Strategy + Talent + Technology, we’re helping clients scale faster, work smarter, and reliably grow their revenue through data-powered insights and proven methodologies.  

We embrace a high-performance culture that promotes growth, success, and opportunity for our employees, clients, and partners.  

Join us!   

What the role looks like:    

• Management of high-volume inbound and outbound sales motions with regular customer contact across all stages of the sales funnel via phone, email, video and social media outreach. 
• Ability to identify relevant alternative points of contact as appropriate to outreach strategy through tools such as Sales Navigator as well as all forms of desk targets. 
• Adherence to all response-time SLA’s as well as use of mandatory sales cadences always.  
• Actively manage sales pipeline with a focus on moving all prospects through the sales funnel. 
• Document all relevant prospect and customer interactions on CRM (Salesforce). 
• Transition qualified leads from pipeline to onboarding team to further the customer journey and buying process. 
• Review and report daily, monthly and quarterly metrics to help achieve sales goals.  
• Work model: Hybrid (Wednesday and Thursday office) 
• Working hours: Mon – Fr 10:00 – 19:00 

Your profile:    

• Fluent level of English and Spanish - written and spoken. 
• Min. 2,5 years in a sales role, ideally in tech. Advertising sales sector. 
• Proven ability to unlock high-potential budget opportunities and grow customer financial investment over time. 
• Digital advertising knowledge – will be considered as advantage 
• Skilled at competitive selling to win new business 
• Exceptional verbal and written communication skills, ability to articulate complex concepts and ideas into a simple and understandable format. 
• Strong time-management skills and the ability to work independently. 
• Comfortable in a constantly changing fast paces environment. 
• Salesforce experience/ prior exposure to a CRM tool. 

What we offer: 

• Monthly transportation/internet allowance
• Bonus for important life events (marriage, birth or adoption of a child, university graduation)
• Additional medical plan: health and dental care (fully covered by the employer)
• Life insurance
• Voluntary Sport Card (Multisport) 

Please send us your CV in English.  

Only short-listed applicants will be contacted. 

All applications will be treated as strictly confidential. 

Help us G.R.O.W. Join us! 

#LI-DNI

Location: BGR Sofia - Advance Business Center

Language Requirements: Spanish

Time Type: Full time

Link for applications: Apply With Us!

 

Business Travel Consultant with German

Each year our client helps thousands of companies in over 60 markets to better manage their travel programs by providing modern solutions and exceptional service.

Do you have experience in the travel industry? Join one of the world’s leading Business Travel organizations!

Your typical day:

You will deliver high-touch customer care to business travelers embarking on worldwide travel, finding solutions for flight, hotels, train-travel and beyond before and during their business trips. Your help will ensure they fly with ease, arrive fresh for meetings and get back home on time for their family and friends.

What you need to have is:

• Strong phone and verbal communication skills, along with active listening.
• Fluency in German, both written and verbal
• Working level of English
• Work experience in the travel, airline, hospitality or similar industry is an advantage
• Work experience in a customer experience center is an advantage
• Good typing and computer skills (MS Office applications)
• Be organized, have decision-making and analytical skills
• Team player with a great attitude
• High school education

What can you expect from us:

• Fulltime role with working shifts between 9:00 and 20:00 Monday - Sunday
• Competitive salary with monthly performance-based bonuses
• Convenient office location, close to bus stations and the metro
• Comprehensive initial training and onboarding (fully paid by us)
• Continuous training and upskilling programs through Concentrix University
• Professional Development and Career Navigation programs to map out the steps in your desired development
• Health and Wellbeing initiatives
• Relocation support if needed (accommodation and travel expenses)
• Part of the additional benefits are Health and Life Insurance, Multisport card, Transport allowance, Bonus for important life events, Additional paid leave for education, Corporate discounts, Company events and many more!

Experience the power of a game-changing career 

Are you looking for what’s next? We’re a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries. And we’re proud to be recognized with awards such as "Employer Brand Leader of the Year" and "Best Employer - Outsourcing" year after year.

Application Link: https://apply.concentrix.com/global/en/job/R1562014/Business-Travel-Cons...?

 

Customer Care Assistant with German

Yes, we continue expanding! 

We always aim to leverage cutting-edge technology, providing the best experience to our millions of customers who trust us for their entertainment.  

Your typical day:

As a representative of the brand, you will be expected to deliver high-quality customer service mainly by inbound calls, live chat, email and social media.

It is all about communication:

The Customer Care department suggests the primary touchpoint for our customers who want to communicate with us. As a Customer Support assistant, you will be responsible for handling all communications and assisting our customers with inquiries and issues they may face. 

Our Customer Care team is the front line of our services and one of our greatest strengths. If you want to join our #oneteam this is what you should know about the role.

What you need to have is:

• Fluency in German, both written and verbal
• Good command of English, both written and verbal
• Excellent communication skills
• Interest in sports
• Work experience in a customer service center is an advantage, but not a requirement
• Good typing and computer skills (MS Office applications)
• Be organized, decision-making and analytical skills
• Team player with a great attitude
• High school education

What can you expect from us:

• Full-time role with working hours Monday – Sunday, flexible shifts from 10am to 2 am
• Competitive salary – 3800 BGN
• Convenient office location, close to bus stations and the metro
• Comprehensive initial training and onboarding (fully paid by us)
• Continuous training and upskilling programs through Concentrix University
• Professional Development and Career Navigation programs to map out the steps in your desired development
• Health and Wellbeing initiatives
• Relocation support if needed (accommodation and travel expenses)
• Part of the additional benefits are Health and Life Insurance, Multisport card, Transport allowance, Bonus for important life events, Additional paid leave for education, Corporate discounts, Company events and many more!

Are you looking for what’s next? We’re a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries. And we’re proud to be recognized with awards such as "Employer Brand Leader of the Year" and "Best Employer - Outsourcing" year after year.

Application link:

https://apply.concentrix.com/global/en/job/R1558629/Customer-Care-Assist...

 

Customer Service Representative with Czech

We are growing!

Our brand-new client is a leading tobacco company dedicated to providing exceptional products and services to their customers.

We are seeking a motivated and skilled Customer Service Representative to join our dynamic team.

Your typical day:

As a Customer Service Representative, you will be assisting customers via email, chat, and phone, ensuring a positive and efficient service experience.

Also, you will be maintaining a thorough understanding of the products, brand, and industry to provide accurate information and support to customers.

Additionally, you will be conducting research to gather relevant information and provide accurate responses to customer inquiries.

What you need to have is:

• Excellent communication skills
• Near Native level of Czech, both written and verbal
• Advanced knowledge of English, both written and verbal
• Previous experience in customer service or a related field
• Customer-oriented attitude
• Good typing and computer skills (MS Office applications)
• Proficiency in using CRM systems
• High attention to detail and accuracy in all tasks
• Ability to work both on your own and within a team
• High school education

What can you expect from us:

• Fulltime role with working shifts between 8:00 a.m. – 10:00 p.m., Monday – Sunday
• Competitive salary with monthly performance-based bonuses
• Convenient office location, close to bus stations and the metro
• Comprehensive initial training and onboarding (fully paid by us)
• Continuous training and upskilling programs through Concentrix University
• Professional Development and Career Navigation programs to map out the steps in your desired development
• Health and Wellbeing initiatives
• Relocation support if needed (accommodation and travel expenses)
• Part of the additional benefits are Health and Life Insurance, Multisport card, Transport allowance, Bonus for important life events, Additional paid leave for education, Corporate discounts, Company events and many more!

Еxperience the power of a game-changing career 

Are you looking for what’s next? We’re a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries. And we’re proud to be recognized with awards such as "Employer Brand Leader of the Year" and "Best Employer - Outsourcing" year after year.

Application link: https://apply.concentrix.com/global/en/job/R1564411/Customer-Service-Rep...?

 

Customer Service Representative with Slovak

We are growing!

Our brand-new client is a leading tobacco company dedicated to providing exceptional products and services to their customers.

We are seeking a motivated and skilled Customer Service Representative to join our dynamic team.

Your typical day:

As a Customer Service Representative, you will be assisting customers via email, chat, and phone, ensuring a positive and efficient service experience.

Also, you will be maintaining a thorough understanding of the products, brand, and industry to provide accurate information and support to customers.

Additionally, you will be conducting research to gather relevant information and provide accurate responses to customer inquiries.

What you need to have is:

• Excellent communication skills
• Near Native level of Slovak, both written and verbal
• Advanced knowledge of English, both written and verbal
• Previous experience in customer service or a related field
• Customer-oriented attitude
• Good typing and computer skills (MS Office applications)
• Proficiency in using CRM systems
• High attention to detail and accuracy in all tasks
• Ability to work both on your own and within a team
• High school education

What can you expect from us:

• Fulltime role with working shifts between 8:00 a.m. – 10:00 p.m., Monday – Sunday
• Competitive salary with monthly performance-based bonuses
• Convenient office location, close to bus stations and the metro
• Comprehensive initial training and onboarding (fully paid by us)
• Continuous training and upskilling programs through Concentrix University
• Professional Development and Career Navigation programs to map out the steps in your desired development
• Health and Wellbeing initiatives
• Relocation support if needed (accommodation and travel expenses)
• Part of the additional benefits are Health and Life Insurance, Multisport card, Transport allowance, Bonus for important life events, Additional paid leave for education, Corporate discounts, Company events and many more!

Еxperience the power of a game-changing career 

Are you looking for what’s next? We’re a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries. And we’re proud to be recognized with awards such as "Employer Brand Leader of the Year" and "Best Employer - Outsourcing" year after year.

Application link: https://apply.concentrix.com/global/en/job/R1568666/Customer-Service-Rep...?

 

Customer Service Representative with Slovenian

We are growing!

Our brand-new client is a leading tobacco company dedicated to providing exceptional products and services to their customers.

We are seeking a motivated and skilled Customer Service Representative to join our dynamic team.

Your typical day:

As a Customer Service Representative, you will be assisting customers via email, chat, and phone, ensuring a positive and efficient service experience.

Also, you will be maintaining a thorough understanding of the products, brand, and industry to provide accurate information and support to customers.

Additionally, you will be conducting research to gather relevant information and provide accurate responses to customer inquiries.

What you need to have is:

• Excellent communication skills
• Near Native level of Slovenian, both written and verbal
• Advanced knowledge of English, both written and verbal
• Previous experience in customer service or a related field
• Customer-oriented attitude
• Good typing and computer skills (MS Office applications)
• High attention to detail and accuracy in all tasks
• Ability to work both on your own and within a team

What can you expect from us:

• Fulltime role with working shifts between 7:00 a.m. – 9:00 p.m., Monday – Sunday
• Competitive salary with monthly performance-based bonuses
• Convenient office location, close to bus stations and the metro
• Comprehensive initial training and onboarding (fully paid by us)
• Continuous training and upskilling programs through Concentrix University
• Professional Development and Career Navigation programs to map out the steps in your desired development
• Health and Wellbeing initiatives
• Relocation support if needed (accommodation and travel expenses)
• Part of the additional benefits are Health and Life Insurance, Multisport card, Transport allowance, Bonus for important life events, Additional paid leave for education, Corporate discounts, Company events and many more!

Еxperience the power of a game-changing career 

Are you looking for what’s next? We’re a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries. And we’re proud to be recognized with awards such as "Employer Brand Leader of the Year" and "Best Employer - Outsourcing" year after year.

Application link: https://apply.concentrix.com/global/en/job/R1564758/Customer-Service-Representative-with-Slovenian?

 

Customer Success Specialist with Polish

Job Description

At Concentrix we offer revenue generation services under the B2B Sales Services business with a global footprint, accelerating B2B digital sales and customer success transformation for the world’s best brands. With end-to-end capabilities across Strategy + Talent + Technology, we’re helping clients scale faster, work smarter, and reliably grow their revenue through data-powered insights and proven methodologies.   

We embrace a high-performance culture that promotes growth, success, and opportunity for our employees, clients, and partners.   

Join us!    

What the role looks like:     

• Provide quality assurance, through checking all client product integrations are completed 
• Responsible for driving implementation setup progress for net-new Hiring Enterprise Program (HEP) customers 
• Deliver customer value through ensuring our customers are successful with LinkedIn Hiring in terms of adoption, usage and engagement 
• Maintain a deep understanding of LinkedIn products to effectively guide customers on best practices · Track client customer lifecycle milestones, including onboarding and achieve goals related to customer license activation and user engagement on the LinkedIn Hiring platform 
• Track and record customer activity in a timely manner in systems of record (e.g., CRM system) 
• Help triage troubleshooting tickets
• Remote opportunity with working hours - Mon - Fri 10:00-19:00 

Your profile:     

• Fluency in Polish and English – written and verbal 
• Experience analyzing data, trends and client information to identify product or service growth opportunities 
• Expert knowledge of MS Office (Outlook, Word, PowerPoint and Excel) 
• Excellent communication, collaboration, organizational and project management skills 
• Ability to interact comfortably with both clients and internal departments 
• Ability to effectively manage time, prioritize tasks and work within deadlines with little supervision 
• Ability to work on queues/cases/tickets out of CRM platforms 
• The ability to build trust quickly and develop strong relationships  

What we offer:  

• Monthly transportation/internet allowance
• Bonus for important life events (marriage, birth or adoption of a child, university graduation)
• Additional medical plan: health and dental care (fully covered by the employer)
• Life insurance
• Voluntary Sport Card (Multisport)  

Please send us your CV in English.   

Only short-listed applicants will be contacted.  

All applications will be treated as strictly confidential.  

Help us G.R.O.W. Join us! 

#LI-DNI

Location: BGR Sofia - Advance Business Center

Language Requirements: English (Required), Polish (Required)

Time Type: Full time

Link for applications: Apply With Us!

 

Deutschsprachiger Kundenbetreuer, OBI

Wir wachsen!

Sei die Hilfe für alle deutschsprachigen Hobby-Handwerker und Leidenschaftsgärtner und unterstütze auf Deutsch die Kunden bei ihren Anliegen. Unser neuer Kunde ist ein deutsches DIY-Unternehmen (Do IT yourself / Bricolage), das 1970 gegründet wurde und eine Kette von über 500 Filialen in Europa hat, davon 330 in Deutschland. Wir glauben, dass großartige Menschen der Schlüssel zu einer großartigen Lösung sind, deshalb suchen wir nach den besten Kundendienstmitarbeiter. Mit Deinem exzellenten Fachwissen und Deinen Kommunikationsfähigkeiten schaffen wir einen Ort, an dem sich jeder Kunde besonders fühlen kann.

Jobübersicht:

Der Kundenbetreuer ist die erste Anlaufstelle für Kunden. Du bearbeitest Kundenanfragen per Telefon und Email. Wenn Du unsere Tools (Werkzeuge) mit Deinen Fähigkeiten kombinierst, stellst Du sicher, dass der beste Service erbracht wird.

Du möchtest flexible Arbeitszeiten? Kein Problem! Unsere Öffnungszeiten sind zwischen Montag und Samstag von 9 bis 21 Uhr. 

Deine Aufgaben:

• Anfragen zum Lieferstatus, zu Retouren, Reklamationen und Stornos
• Ansprechpartner für die Kunden zu Produktanfragen und Bestellprozessen zu sein
• Bearbeitung von Anfragen rund um das Thema Rückzahlung
• Zusammenarbeit mit Streckenlieferanten
• Weiterleiten von fachspezifischen Anliegen an die Fachberater weiter
• Freundliche und professionelle Interaktion mit Kunden anhand vereinbarter Verfahren
• Teilnahme an Aktivitäten des Teams oder an Aktivitäten zur Verbesserung der Leistungskennzahlen (Workshops, Trainings, Coachings, Incentives)

Was Du mitbringen solltest:

• Ausgezeichnete mündlichen und schriftlichen Deutschkenntnisse
• Basis Englischkenntnisse
• Erfahrung im Kundenservicedienst ist vorteilhaft
• Sehr gute Kommunikationsfähigkeiten
• Hohe Kunden- und Serviceorientierung
• Grundlegende Kenntnisse des Versandhandelsprozess; Affinität zum Versandhandel
• Schnelle Auffassungsgabe
• Teamfähigkeit und selbstbewusstes Auftreten
• Belastbarkeit, Flexibilität, hohe Motivation, Zuverlässigkeit
• Bereitschaft, auch Wochenende zu arbeiten
• Starke PC- und Navigationsfähigkeiten

Was wir anbieten:

• Konkurrenzfähiges Gehalt und Leistungsbonus
• Dauerhafte Arbeit von zu Hause
• Medizinischer Plan, völlig vom Unternehmen abgedeckt
• Transportkostenzuschlag und Lebensversicherung
• Bonus für wichtige Lebensereignisse
• Vielfältige Karriereentwicklungsmöglichkeiten
• Jährliche Belohnungs- und Anerkennungsveranstaltungen
• Feiertagsarbeitzuschlag
• Team and Concentrix Veranstaltungen
• Umzugsunterstützung bei Bedarf

Wie Du siehst, haben wir alles, was Du Dir von Deinem neuen Arbeitsplatz wünschst! Also worauf wartest Du noch?

Bewirb Dich!

Erlebe das Potenzial einer bahnbrechenden Karriere

Bist du bereit für deinen nächsten Schritt? Wir sind ein weltweit führendes Technologie- und Serviceunternehmen, das die Marken der Zukunft antreibt. Wir unterstützen bekannte Marken - die, die du tagtäglich nutzt - dabei, ihr Geschäft mit Technologie und integrierten Lösungen in über 70 Ländern zu verbessern. Und wir sind stolz darauf, dass wir Jahr für Jahr mit Preisen wie "Employer Brand Leader of the Year" und "Best Employer - Outsourcing" ausgezeichnet werden.

Bewerbungslik: https://apply.concentrix.com/global/en/job/R1579342/Deutschsprachiger-Ku...?

 

Inside Sales Representative with German language

Job Description

At Concentrix we offer revenue generation services under the B2B Sales Services business with a global footprint, accelerating B2B digital sales and customer success transformation for the world’s best brands. With end-to-end capabilities across Strategy + Talent + Technology, we’re helping clients scale faster, work smarter, and reliably grow their revenue through data-powered insights and proven methodologies.

We embrace a high-performance culture that promotes growth, success, and opportunity for our employees, clients, and partners.

Join us!

Duties and Responsibilities:

• Achieve and exceed quota targets and activity metrics within assigned territory.
• Convert high volume cold call contacts into successfully closed sales deals.
• Provide accurate weekly/monthly/quarterly sales forecast.
• Effectively assess client needs and requirements and deduce from clients all facts to adequately recommend satisfactory product solutions.
• Effectively partner with channel partners and quickly build relationships with clients.
• Provide general support for field sales colleagues as required.
• Develop an excellent level of product / services knowledge and technical understanding of products and services including features, benefits, etc. that overcomes specific objections.
• Perform customer research by analyzing and summarizing competitor information and trends; identifying sales opportunities and leads.
• Ensure high level of professionalism during all interactions with customers and prospects via phone and email
• Maintain the CRM to ensure all relevant data is captured in a timely manner.
• Work model: Hybrid (Wednesday and Thursday office)
• Working hours: Mon – Fr 09:00 – 18:00

Qualifications:

• Fluency in German and English language - both written and verbal
• Experience in development of sales strategy and plan for designated territory.
• Ability to manage multiple sales cycles from creation to closure that supports result-focused goals achievement.
• Strong phone presence and experience of pro-active calling.
• Self-motivated, autonomous approach to work requiring little supervision.
• Excellent communication, listening, presentation, and writing skills.
• Knows how to drive value-based selling approach to clients and channel partners.
• Experience working with Salesforce.com or similar CRM preferred.

What we offer:

• Mentoring, training, and career development programs
• Happiness programs and internal social events
• Additional medical plan: health and dental care (fully covered by the employer)
• Voluntary Sport Card (Multisport)
• Monthly food allowance
• Birthday Time Off
• Volunteer Time Off

Please send us your CV in English.

Only short-listed applicants will be contacted.

All applications will be treated as strictly confidential

Help us G.R.O.W. Join us!

#LI-DNI 

Location: BGR Sofia - Advance Business Center

Language Requirements: English (Required), German (Required)

Link for applications: https://cnx.wd1.myworkdayjobs.com/external_global/job/BGR-Sofia---Advanc...

 

Online Sport Support Consultant with German

Shape the Future of Entertainment as a Consultant in Sofia!

Who We Are:

We’re a human-centered, tech-powered, intelligence-fueled company. We design, build, and run enterprise-wide technology solutions that touch hearts and move markets.

Who Is Our Client:

А leading GameTech company, is rapidly expanding across Europe and Latin America. Operating in 16 markets with its prominent brands.

Your Typical Day:

As an Online Sport Support Consultant, your role will involve providing customer assistance via incoming calls, live chat, email, and social media channels. You'll serve as a reliable consultant to our customers, offering prompt and effective solutions to questions regarding account setup and verification, sign-in problems, financial matters, as well as general guidance on navigating the platform and resolving any technical issues.

Key Responsibilities:

• Trusted Advisor: Serve as a knowledgeable consultant for customers in the sports industry.
• Query Resolution: Respond quickly and efficiently to customer issues, inquiries, complaints, and comments via multiple channels.
• Clear Communication: Build sustainable relationships and trust with customers through open and interactive communication.
• Excellent Customer Service: Provide exceptional service, ensuring customers are satisfied with the solutions provided while adhering to company policies and procedures.
• Process Optimization: Offer feedback and recommendations to optimize internal processes.

What You Need:

• Fluency in German, both written and verbal
• Good command of English, both written and verbal
• Excellent communication skills
• Interest in sports
• Good typing and computer skills (MS Office applications)
• Ability to explain complex concepts clearly and concisely
• Organizational, decision-making, and analytical skills
• Team player with a positive attitude
• High school diploma or equivalent
• Previous experience in a customer service center is an advantage, but not required
• Availability to work on rotational shifts

What You Can Expect from Us:

• Full-time role with flexible working hours from Monday to Sunday, between 10:00 AM and 2:00 AM
• Competitive salary of 3800 BGN with monthly performance-based bonus
• Convenient office location, close to bus stations and the metro
• Comprehensive initial training and onboarding (fully paid)
• Continuous training and upskilling programs through Concentrix University
• Professional Development and Career Navigation programs to support your career growth
• Health and Wellbeing initiatives
• Relocation support if needed (accommodation and travel expenses)
• Additional benefits including Health and Life Insurance, Multisport card, Transport allowance, Bonuses for significant life events, Additional paid leave for education, Corporate discounts, Company events, and more!

Experience the Power of a Game-Changing Career:

Are you looking for what’s next? Join us, a global technology and services leader that powers the brands of the future. We help well-known brands improve their businesses with technology and integrated solutions in over 70 countries. We’re proud to be recognized with awards such as "Employer Brand Leader of the Year" and "Best Employer - Outsourcing" year after year.

Application Link: https://apply.concentrix.com/global/en/job/R1558585/Online-Sport-Support...?